CustomHotKeys™ for The Raiser's Edge and The Financial/Education Edge

Flexible documentation access for your Blackbaud users


CustomHotKeys is a utility macro which provides your Blackbaud users with a keyboard shortcut to custom documentation you choose, whether it be a simple text file, a PDF, a spreadsheet, a web page or a complete Word user manual.

You can serve different files to standard users and those with Supervisor access. This is useful if you want Supervisors to be able to edit the content available to standard users.

And you can choose which function key to assign – from F1 to F12 (ensuring that the key isn't already assigned to a function within the Blackbaud application) – as well as which applications to use to open the selected files.

Lastly, CustomHotKeys is free*.

Supported File Types

CustomHotKeys supports the following file types as standard:

  • Text (.txt)
  • Rich Text Format (.rtf)
  • Adobe Acrobat Portable Document Format (.pdf)
  • Microsoft HTML Help (.chm)
  • Microsoft Word (.doc, .docx)
  • Microsoft Excel (.xls, .xlsx)
  • Microsoft XML Paper Specification (.xps)
  • HTML (.html, .htm)
  • Web pages (http, https prefix)

Plus, you can add your own file types and applications; CustomHotKeys matches file extensions to the applications you add to its configuration.

Get CustomHotKeys now – free

You can get CustomHotKeys right now and be setting it up for your Blackbaud users immediately.

* The free version of CustomHotKeys must be installed on each workstation individually. A paid version is available which is provided with full source code. Both versions of CustomHotKeys are 100% functionally identical and both versions require the optional VBA module appropriate to the Blackbaud application in use.

CustomHotKeys settings

CustomHotKeys settings